Client: SmileKraft Dental Clinic (Smile & Glow)
Industry: Healthcare (Dental Clinic)
Location: Aurobindo Street, Puducherry, India
ERP Solution: Odoo 18 Community Edition
Implementation Partner: Alan Technologies LLP
Client Overview
SmileKraft Dental Clinic (Smile & Glow) is a reputed multispeciality dental clinic located in the heart of Puducherry, offering advanced cosmetic, orthodontic, and restorative dental care.
With a growing patient base and expanding treatment services, the clinic wanted a digital system to efficiently handle appointments, billing, and patient records
- reducing manual work and improving the overall patient
Challenges Before Implementation
Manual patient registration and appointment scheduling caused delays and errors.
- No centralized patient record system — patient history tracking was
- Paper-based billing and treatment records led to
- Limited visibility into doctor schedules and appointment
- Difficulty in analyzing daily revenue, treatment statistics, and follow-
- No automated reminders or communication with
Solution Delivered
Alan Technologies LLP implemented a customized Odoo 18 Healthcare Management Solution tailored for dental practices like SmileKraft.
Key Modules & Customizations
| Patient Management | Centralized patient records with medical and treatment history. |
| Appointment Scheduling | Online and in-clinic appointment booking integrated with doctor availability. |
| Billing & Payments | Automatic invoice generation linked with treatments and procedures. |
| Treatment Plans | Custom module to record dental procedures, X-rays, and prescriptions. |
| Follow-Up Reminders | Automated SMS/email alerts for upcoming and review appointments. |
| Dashboard & Reports | Real-time reports on daily appointments, payments, and treatment types. |
| Access Control |
Role-based access for receptionists, doctors, and administrators. |
Benefits Achieved
- 60% reduction in appointment scheduling
- 100% digital patient records – no more paper
- Seamless communication between doctors and front-desk
- Automated reminders improved patient follow-up
- Faster billing and reduced manual entry
- Real-time insights into clinic performance through Odoo
Conclusion
With the Odoo-based dental management solution implemented by Alan Technologies LLP, SmileKraft Dental Clinic (Smile & Glow) successfully transitioned to a fully digital, efficient, and patient-friendly clinic management system.
The clinic now enjoys smoother operations, improved patient satisfaction, and better visibility into business performance — all powered by a scalable Odoo ERP solution.
